How to stop package theft in an apartment

Most advice assumes you own the porch. In a flat you control almost nothing at the door — so the leverage is earlier, before it arrives.

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Last updated · source-check dates are listed at the foot of this page

The lobby door swings shut behind the driver, and your parcel is now sitting in a room that thirty other people have a key to.

That is the part of a flat you cannot fix, and nearly every article on package theft quietly assumes you can: a lockbox bolted to a porch, a camera screwed in above a door, a smart lock you are not permitted to fit.

Worse, the free fix everyone recommends first may not work at your address at all. USPS says on its own signup page that some flats and condos lack a uniquely coded address and cannot use Informed Delivery. No article recommending it mentions that.

How often does package theft actually happen?

Nobody knows precisely, and the published numbers disagree with each other by a factor of two. That disagreement is more useful than any single figure, because it tells you how much confidence the number deserves.

The published figures disagree
SourceReportsCounting
Capital One Shopping228 million/yrpackages
SafeWise 2025 report104 million/yrpackages
Omnisend survey, Mar 202630% of householdshouseholds, n=1,000

The gap is not carelessness. Some studies count packages and some count households; some survey a few hundred people and some several thousand; every one relies on self-reporting, and nobody reports a parcel that was simply lost by the carrier as anything other than stolen. Security.org and SafeWise both publish annual reports and arrive at different answers.

Treat any single statistic in an article about porch theft — including the ones above — as an estimate with a wide margin, particularly when the site quoting it sells something.

Why doesn't the usual advice work in an apartment?

Because it assumes you control the delivery point, and in a flat you control almost none of it. A parcel left in a shared lobby is sitting in a space the building owns, often behind a door that dozens of people and every delivery driver can open.

Run the standard checklist against a rented flat and most of it fails immediately. A lockbox needs somewhere to bolt it. A camera pointed down a communal corridor records every neighbour coming and going, which building rules frequently address even when the lease does not — the same problem covered in what your lease actually says about cameras. A smart lock is an alteration you are not permitted to make.

What is left is the part of the journey that happens before the driver arrives, and that part is yours.

Diagram of three points where a delivery can still be changed: before ordering you choose the address and can require a signature, which is free and most effective; in transit you can redirect or hold through a carrier account; at the door, in a flat, you control nothing.

What can you change before the package arrives?

The delivery address, the delivery date and whether a signature is required — all decided before dispatch, and all free at the point you place the order. Every intervention gets more expensive and less effective the later you make it.

Ordering to a workplace, choosing a longer delivery window when you know you will be home, and splitting a large order so it does not arrive as an obvious stack of boxes all cost nothing. Requiring a signature is the most effective option and the most annoying, which is why almost nobody uses it.

Once a parcel is moving, your options narrow to what the carrier allows, and that is where the differences show up.

What each carrier lets you do for free
CarrierFree tierThe catch
USPS Informed DeliveryDigest, delivery instructionsSome flats are ineligible
FedEx Delivery ManagerHold at a FedEx locationRequest by the day before
UPS My ChoiceBasic membershipRedirects usually cost extra
Amazon Hub lockerFree pickupNot all sellers can ship there

Does USPS Informed Delivery work in an apartment?

Sometimes — and this is worth checking before you rely on it. USPS states that some apartment buildings and condos do not have uniquely coded addresses, which can make the address ineligible for the service entirely.

That caveat is on the USPS enrolment page and appears in almost no article recommending Informed Delivery as a package-theft measure. When it does work it is free and genuinely useful: a daily digest showing what is arriving, plus delivery instructions and redelivery scheduling for eligible packages. Check your own address during signup rather than assuming.

Where else can a package be delivered?

To a carrier pickup point, a parcel locker, or a staffed desk — which is the only approach that removes the unattended doorstep altogether. Everything else reduces the odds; this changes the geometry.

FedEx Delivery Manager is free and can hold a parcel at a FedEx location, though the redirect must be requested by the end of the business day before delivery is scheduled, and the package waits five business days for you and your ID. UPS My Choice has a free tier, but redirecting to another address or to an Access Point generally carries a fee unless you set a pickup point as your standing preference — check the current charge, because it is the kind of thing that changes.

Amazon Hub lockers are free and the most convenient of the three if you are mostly ordering from Amazon. The limitation is that third-party sellers shipping by other carriers, or anything requiring a signature, cannot be sent to one.

Does a camera stop package theft?

No, and it is worth being blunt about that. A camera records a theft that has already happened; it does not prevent one, and the footage will rarely get the parcel back.

What it does is produce evidence, which has real uses: a police report, a carrier dispute, an insurance claim, or a building manager who needs convincing that there is a problem in the lobby. If that is why you want one, it is a reasonable purchase. If you are buying it expecting the parcels to stop disappearing, it is not.

In a rented flat, pointing it is the harder question. A camera covering your own door is straightforward; one covering a shared corridor is recording your neighbours, and audio recording brings a separate set of rules covered in the renting piece above.

What actually fits an apartment?

Worth stating plainly: the measures with the largest effect in this article are free. Redirecting delivery, requiring a signature and using a locker outperform any device, and none of them is a purchase.

The two things below are linked because they solve the documentation problem without permanently altering a rented flat — not because they stop a theft. Nothing here was tested, and nothing is ranked.

If you want the documentation

Specifications as published by each maker, read on 12 August 2026. Nothing here was tested and nothing is ranked.

TP-Link Tapo C120 (2K QHD, indoor/outdoor)Documents a delivery; it does not prevent a theft.
Form
Small cube on a magnetic base — stands on a shelf
Fixing
None required; magnetic, or screws if you want them
Power
Mains, 5V adapter — needs a socket
Points at
Your own door only — a corridor records neighbours
Check the price on Amazon(paid link)
BFYTN no-drill adhesive doorbell mountLets a battery doorbell go up without drilling a rented frame.
Form
Adhesive plate that a battery doorbell clips onto
Fixing
3M adhesive — no holes in the frame
Power
None; the doorbell keeps its own battery
Best on
Smooth surfaces — uPVC, painted metal, glass
Check the price on Amazon(paid link)

As an Amazon Associate I earn from qualifying purchases. This costs you nothing and never affects what is covered here.

How this was checked

Informed Delivery's terms, including the uniquely-coded-address caveat, were read on usps.com on 11 August 2026. FedEx's Hold at Location terms and the next-business-day redirect deadline come from fedex.com on the same date. Amazon Hub locker limitations come from Amazon's own help pages. UPS My Choice fees are described in general terms rather than quoted, because UPS's own page did not load when checked and a fee taken from a third-party summary is not good enough to print as fact.

The theft estimates are drawn from published 2025 and 2026 reports by Security.org, SafeWise and Capital One Shopping, which is why they disagree — that disagreement is reported rather than resolved. No cameras or lockers were tested for this article.

Corrections

If a carrier changes a policy or a figure here goes out of date, tell us and it gets corrected with the date noted. Pages here are maintained rather than published and abandoned.

As an Amazon Associate I earn from qualifying purchases. This costs you nothing and never affects what is covered here.